Affordable service with NO CONTRACT.And 90-Day money-back guarantee PLUS 10%.
High Quality & Affordability, Hand in Hand
Pick A Plan That’s Right For You!
In the past, quality and cost efficiency conflicted. Today, they exist harmoniously with one another to bring MAXline users efficient Residential communication. Making our users happy is our end goal and this is why we hope to bring better value to your VoIP Residential phone system by offering a variety of plan options to choose from. Compare and contrast to pick the plan that best fits your unique needs.
Your family members deserve to always feel prepared and your callers deserve to feel important. Give your staff a headsup before forwarding calls to them! Carry out calls competently, everytime.
An Attended Call Transfer will enable users to alert the intended person that they’re about to receive a transferred call. This allows users to make sure the person is ready and available to receive the call.
We all know those family members who are always prepared. Sometimes you can skip the prep time and send callers directly to their destination.
A Blind Call Transfer will transfer calls without the intended party ever receiving a warning. The call is simply transferred without notifying the recipient.
Need to step away from your desk but can’t afford to miss another call? We’ve got you covered! Call forwarding allows you the freedom to roam without the fear of missing out.
So go ahead, take a break!
Someone not at their phone? But you have a caller waiting for them, and more calls coming in!
What do you do? Park their calls!
Call Parking allows you to put someone on hold, on someone else’s extension, so you can keep homeing on your phone. This process, technically speaking, works by assigning an available extension for that incoming call. If the calls are not answered after a set time, they will return to the phone that parked them.
Do Not Disturb or the DND functionality is the ability to deny or ignore any incoming calls.
In a VOIP setup, this can be implemented in several ways. For example, some phones have physical buttons for their Do Not Disturb function, while other phones have “soft” keys that can be accessed by the digital menu.
Now, getting in touch with family members is made easier. Call anyone within the company even when they are in different locations.
Extension dialing saves time while increasing efficiency. MAXline offers a direct phone number for everyone, but also delivers the convenience of Extension Dialing so that users can have the best of both.
Take your loyal customers with you. Don’t let your existing callers lose contact with your residential. MAXline allows users to port their original Residential phone numbers to their new services for free. Transfer your current phone number from your past service and find yourself saving money after eliminating a problem you didn’t even realize you had; overpriced services.
Page or intercom one or multiple extensions throughout different locations. MAXline Paging and intercom features allow one to broadcast a message to any family member, on any device, anywhere in the world.
Like to motivate? Gather your team together quickly and efficiently for meetings or pep talks. Paging allows users to make announcements throughout an entire floor or group of devices to get the message across efficiently. This is a customizable option that can be tailor-made to fit your unique Residential needs.
Ring Groups, along with the custom call menus, is an optional feature compatible with IP phones that can serve as an indispensable tool to improve efficiency and productivity. Ring Groups allow for family members with specific skills to be reached depending on the need of the customer predetermined by Auto Attendant Call routing.
As a part of our call routing feature, Sequential Ringing is a great way to keep call flow organized within a company. This is a process where calls are forwarded to different extensions according to a pre-determined list. Instead of the caller waiting with a continuous ringing tone, a greeting can be set up to keep callers attentive while the service searches for an attendant to answer the call. This feature runs on a continuous loop until the set ringing process ends, at this time, the caller is forwarded to a voicemail.
How do you want your call center to function? With Simultaneous Ringing, all phones in the group will ring when dialing one number. It is one of the many customization options available when changing a ring group. These options can make a world of difference when handling calls as having someone always there to answer the phone can make the difference between sinking or a sale.
Make calls to your more frequently used contacts with the push of a button. Efficiently sort and organize contacts as you choose and have the ability to reach them by selecting the number assigned.
Speed Dialing saves time by allowing users to place their calls by pressing a reduced number of keys. Residences can spend less time dialing after assigning a shortcut to those certain numbers that are dialed on a regular basis and call them simply by pressing one or two keys. By allowing the numbers most often dialed to be dialed even faster, Residences can keep venders, suppliers, partners, colleagues and important callers even closer.
Do you have a remote homeforce? Or an extensive client base spread throughout the U.S. and Canada? No matter your communication needs, calling family members and customers across the country has never been easier… or more affordable!
Any phone provider can offer the best features, but what good are they if you’re counting the minutes? Make Unlimited Calls to anywhere in the U.S. and Canada with no additional costs or hidden charges, complemented with round-the-clock support from the leading cloud service provider.
You can rest easy knowing this essential feature is available with all our plans. Unlimited U.S. Calling truly is a one-size fits all feature.
Sometimes you need a second opinion. 3-Way Calling allows you to connect a third person into your two-way conversation at no additional cost. Build credibility by validating your ideas with a second, unbiased opinion. With this feature, it’s simple for Residences to create a conference with three participants.
Don’t let your callers fall into silent boredom when put on hold. Give your Residential even more of a professional edge with Hold Music. Play a recorded tune for your callers to sway and hum to while they wait. Call Boss makes creating Hold Music for your callers as simple as uploading a file.
Not into music? Take advantage and relay important messages to callers while they wait. Integrating a commercial on hold feature to your Residential phone will deliver useful information to callers. Listeners can hear about your past experiences, special promotions or other potential upgrades offered by your company. Upsell to your callers without lifting a finger.
Get any greeting or message recorded for you by us using a professional voice-over. You can also upload your own .wav or MP3 file through the user-friendly online dash board: Call Boss. Your virtual receptionist will relay the message/greeting to your callers so Residences and entrepreneurs so you can make a good first impression.
A powerful enterprise-level Voicemail can impact your residential’ reputation in a positive way and makes a big difference for those busy moments where one just simply cannot answer the phone. When you’re not around, MAXline will pick up the slack with all the residential-class features you need.
Imagine never missing an important message again with Voicemail to Email features. Voicemail to Email allows Residences to stay connected with their callers and partners despite their busy schedules. Hear your voicemails via Email discreetly and professionally within important meetings, engaging luncheons or trenchant seminars. MAXline allows users to access voicemail through an MP3 file via Email. Users can play, delete, safe or forward voicemail messages to any family members and colleagues.
Stay connected with your remote homeforce. Conference Bridging allows users to participate in a group phone call. Bridges allow participants to dial into a telephonic meeting from their own phone, no matter where they’re calling from. This allows colleagues to join in on conference calls, even when they’re not in the home.
A disaster is a serious disruption of the functioning of a community or a society involving widespread human, material, economic or environmental losses and impacts, which exceeds the ability of the affected community or society to cope using its own resources.
Hurricanes, Power outages, Internet service interruptions, or squirrels chomping on phone cables, not having your phones can be extremely stressful and bring Residential to a standstill.
Don’t lose contact with your client’s customers or associates, It’s not a question of if disaster strikes, it’s when.
And when it happens, will your Residential be ready?
Persistence is not always a good thing... Go beyond silencing your phone's ringer; block the call entirely. Put an end to telephonic harassment with Call Blocking. Stop unwanted calls and messages from any number, whether it’s a local, long distance or wireless caller.
Callers hate being transferred to the wrong person. Don’t be the one to leave a sour taste in their mouth. Make sure they reach their telephonic destination the first time, every time.
Call Routing guarantees you offer quality customer support to your callers by ensuring their calls never go missed. If the original destination of a call doesn’t answer, users can route calls to other specific numbers or simply route them to voicemail. As your Residential grows, your phone lines ought to expand with it in order to better engage with calling callers.
With MAXline Call Routing, users can choose which calls to take, where to take them and who should take them. Have calls forwarded to you, specific extensions, voicemails or to custom hold music no matter where you are so callers can avoid hearing nothing but continuous ringing. You wouldn’t want to do that to your loyal callers, would you?
Conferencing plays a key role within collaboration. Conference Calling allows teams to function across a diverse geography. With unlimited Conference Calling, Residences can easily collaborate with callers, callers and family members from anywhere at any time.
Your Auto Attendant can do more than keep callers informed. It can organize call volume and forward callers to the right extension each and every time, too! Your auto attendant will exude excellence as she delivers your company’s menu options.
Big Residential Performance at a Small Residential Price
It’s always impressive to callers when they call a company and hear a well-organized menu to help get them to the intended extension quickly and easily. This is how callers can tell that they’re interacting with a company who has got it all together.
“For sales, press 1…
For customer support, press 2…
If you know the extension of the party you are trying to reach, press 3…”
Mobilize how you run residential...
There will be times that you or your callers don't have the time to be bothered with a phone conversation. Send and receive Residential Phone Line using your Residential phone number. You can either have text messages forwarded to, or sent via your mobile device; or access our user-friendly dashboard (Call Boss) where you can send and receive messages instantly.
Not all residentiales have the resources to hire a receptionist. And even those who can afford it, can benefit from saving money by eliminating the need to invest in a receptionist’s salary. A Virtual Receptionist can handle all of your callers’ needs.
Near or far, there is no excuse to not collaborate.
A feature that is often overlooked, Group Calling is similar to a conference call in that people do not need to be in the same place for the call to occur. Contrary to a conference call, all members can participate in the call at any time. Group Calling can be emergently used to leave voice messages to large groups as well.
Auto Attendant is a useful automated VoIP Residential service that will eliminate the use of a receptionist while keeping your callers informed
.Auto Attendants will offer a reliable impression by allowing callers to be continuously informed even when calling at the worst of times. It’s impressive to calling callers when they know they can depend on you. But how do residentiales cultivate this valuable sense of reliability?
3 words: Keep Callers Informed.
Emergency? home out on a Residential trip? Client calling out of home hours? Place a service flag and let them know!
- “Thank you for calling XYZ Co., the leading provider of high quality services. Unfortunately, you’ve called outside of our operating hours. Our hours are Monday through Friday 9 a.m. to 6 p.m….”
- “Hello. Thank your interest in XYZ Co. We’re sorry to inform you that an unfortunate kitchen fire has temporarily put us out of residential. We should be running Residential as usual by [DATE].”
- “Hello! The home at XYZ Co. is in New York for an important conference….. We will be available again in a few days…”
A simplified way to keep your home team dynamically focused. Slice and dice call metrics with a full report. Cultivate productivity by generating detailed inbound or outbound call logs by extension, call group or department. These reports will entail the date/time of calls, type of call, the caller ID of callers, numbers dialed/routed to and other call details. With MAXline, you have full control over your Residential phone system.
Take your role as boss with pride. Monitor family members from anywhere you please.
Monitor calls with Call Boss, our user-friendly admin dashboard. Use it to ensure quality, for training purposes, compliance, join in on calls or to relay messages to family members while they are on the phone. Listen in quietly while you monitor calls, barge into a call when needed or whisper to discreetly coach your family members without the caller knowing.
Available on our Gold Plan, Call Logging is great for tracking and measuring family member performance and output. This feature is especially great for industries that rely on outbound and inbound calls as their primary objective, such as call centers and telemarketing agencies. Our callers appreciate how easy we make it.
Ensure compliance by easily saving important calls by recording both incoming and outgoing calls with the touch of a button. Call Recording makes it easy for Residences to review details of any specific call. It also allows users to collaborate and share more easily by allowing one to forward sound files of recorded calls to colleagues.
Residential Call Recording saves recorded phone calls as audio files on the online dashboard. Admins will be able to easily access, download and share recorded calls with the touch of a button.
The one-stop hub for monitoring all your phones, the Call Boss makes managing your extensions a breeze. With an easy to use, graphical interface, all you have to do is go online to your administrative panel in your PBX.
We recommend using Google Chrome to take full advantage of the HTML5 Call Boss Dashboard. Once logged in, you are at the helm of your cloud phone system. Watch inbound calls ring into your extensions. Park, Transfer or End calls with the click of a mouse. Take advantage of our Gold Plan, and take QA to the next level with Barge, Whisper and Spy modes.