cloud phone service

Affordable service with NO CONTRACT.

And 90-Day money-back guarantee PLUS 10%.
Select your plan
Starting at 20% LESS than you are paying per month now

Residential Call Monitoring

A better way to track performance.

Residential Call Monitoring

Take your role as boss with pride. Monitor family members from anywhere you please.

Monitor calls with Call Boss, our user-friendly admin dashboard. Use it to ensure quality, for training purposes, compliance, join in on calls or to relay messages to family members while they are on the phone. Listen in quietly while you monitor calls, barge into a call when needed or whisper to discreetly coach your family members without the caller knowing.

    Residential Benefits

      • Ensure compliance. HIPPA, PCI, FISMA.​
      • Ensure professional customer support quality.
      • Use it for training purposes.
      • Assist in phone calls and sales negotiations.
      • Give monitoring access to desired family members (receptionists, admins, supervisors, etc.)​

    Capabilities

      • ​Monitor
      • Whisper
      • Barge
    THIS FEATURE IS AVAILABLE IN THESE PLANS:
    PLAN for you
    STARTER PLAN
    • Attended Call Transfer
    • Blind Call Transfer
    • Call Forward
    • Call Parking
    • Do Not Disturb (DND)
    • Extension Dialing
    • Number Porting
    • Paging
    • Ring Groups
    • Sequential Ringing
    • Simultaneous Ringing*
    • Speed Dial
    • Unlimited U.S. Calling
    • Conference Bridge
    • 3-Way Calling
    • Hold Music
    • Voicemail
    • Voicemail to Email
    • Disaster Proof
    30% Less*/month
    Select this plan
    PLAN for you
    Silver Plan
    • Attended Call Transfer
    • Blind Call Transfer
    • Call Blocking
    • Call Forward
    • Call Parking
    • Call Routing
    • Do Not Disturb (DND)
    • Extension Dialing
    • Number Porting
    • Paging
    • Ring Groups
    • Sequential Ringing
    • Simultaneous Ringing*
    • Speed Dial
    • Unlimited U.S. Calling
    • Conference Bridge
    • Conference Calling
    • Group Calling
    • 3-Way Calling
    • Call Analytics
    • Auto Attendant
    • Customized Prompt Menus
    • Hold Music
    • Professional Greeting
    • MAX Receptionist
    • Voicemail
    • Voicemail to Email
    • Residential Phone Line
    • Disaster Proof
    25% Less*/month
    Select this plan
    PLAN for you
    Gold Plan
    • Attended Call Transfer
    • Blind Call Transfer
    • Call Blocking
    • Call Forward
    • Call Parking
    • Call Routing
    • Do Not Disturb (DND)
    • Extension Dialing
    • Number Porting
    • Paging
    • Ring Groups
    • Sequential Ringing
    • Simultaneous Ringing*
    • Speed Dial
    • Unlimited U.S. Calling
    • Conference Bridge
    • Conference Calling
    • Group Calling
    • 3-Way Calling
    • Residential Call Monitoring
    • Call Analytics
    • Call Logging
    • Call Recording
    • Auto Attendant
    • Customized Prompt Menus
    • Hold Music
    • Professional Greeting
    • MAX Receptionist
    • Voicemail
    • Voicemail to Email
    • Residential Phone Line
    • The Call Boss
    • Disaster Proof
    20% Less*/month
    Select this plan